OIT HELP DESK
Cisco Clean Access
The Office of
Information Technology has implemented the
Cisco
Clean Access
network security system in all residence halls and the University wireless
network. The main features of this system include
user
authentication,
vulnerability assessment
and
remediation.
In other words, when accessing the network from residence halls and the
University wireless network the Cisco Clean Access system requires network
users to log in and checks the PC for computer viruses and other
vulnerabilities before granting full network access.
If you are attempting to connect to the network
with a compliant PC, after downloading the Cisco Clean Access
Agent you must simply provide your Sycamore Login and
Password in order to gain network access. If you attempt to
access the network with a non-compliant PC, you are provided
instructions for obtaining the necessary patch/fix in order to
make your computer compliant.
NOTE: Oftentimes, periods of network degradation are the result
of virus-infected or severely compromised student computers
accessing the network. As a result, OIT implemented the Cisco
Clean Access security system to maintain up-to-date student
computers to help prevent these outages from taking place.
See the Tips to Install Software,
Trouble Shooting Guide, and FAQ to help you if you get stuck.
The Help Desk is also available to help you through this process.
Please contact the Help Desk if you have any questions.
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