Sycamore Login Password Self Service FAQ 

Effective July 7, 2008

·          Why is this being changed?

o    The number one reason is security. This will enable you to create at least an eight character password and eliminate the use of a weaker six character password.  Secondly, this moves ISU toward the capability of single sign-on (logging in only one time, but having access to all systems).

·          I just set my security question and answer before July 7, do I have to set it again?

o    Yes.  Due to the new system being implemented everyone will have to redo their security questions and answers the first time they log into MyISU starting July 7.

·          Will I still be able to access Novell and GroupWise if I do not set my questions and answers?

o    Yes.

·          How long will it take to synchronize my passwords through the system?

o    This should take approximately 60 seconds, but could take longer during busy times especially during the initial change on July 7. If your password does not reset within 15 minutes, please contact the Help Desk at x2910.

·          If I do not log into MyISU do I have to change my security questions and answers? 

o    No. You will not be prompted to change your questions and answers if you do not log into MyISU. Only on the first attempt to log into MyISU will you be required to complete your security questions and answers.

·          Which passwords will be synchronized?

o    This will synchronize your passwords to MyISU (including Banner Self Service), GroupWise, Netware, Blackboard, Cisco Clean Access, WPA, and the library EZ Proxy System.

·          What is password synchronization?

o    This allows you to create a single password that will automatically become your password for MyISU (including Banner Self Service), GroupWise, Netware, Blackboard, Cisco Clean Access, WPA, and the library EZ Proxy System

·          Will this change my Banner log in?

o    No. This will not affect your Banner password.

·          What is single sign-on?

o    The ability to log in one time and have access to all systems that you have rights for.  This capability will be available at a later date.